Phoenix-based Banner Health is launching a virtual waiting room across its Banner Medical Group practices, according to an article on the Fierce Healthcare website.
COVID-19 is expected to bring changes to maintain social distancing guidelines.
Banner Health is using mobile chatbots to help patients remotely complete the paperwork and check-in processes for medical appointments before they step into the clinic.
The virtual waiting room is being used for telehealth visits and in-person appointments to support COVID-19 social distancing guidelines and allow patients to safely access care.
What To Know Now About OSHA's Updated Hazcom Rule
HealthSource of Ohio and UC Health Partner for New Medical Office Building
NorthShore Health Centers Investigates Data Security Incident 
Healthcare Ransomware Attacks Reach Record High in Q3 2026
Bon Secours Mercy Health Acquires Fauquier Health