Phoenix-based Banner Health is launching a virtual waiting room across its Banner Medical Group practices, according to an article on the Fierce Healthcare website.
COVID-19 is expected to bring changes to maintain social distancing guidelines.
Banner Health is using mobile chatbots to help patients remotely complete the paperwork and check-in processes for medical appointments before they step into the clinic.
The virtual waiting room is being used for telehealth visits and in-person appointments to support COVID-19 social distancing guidelines and allow patients to safely access care.
Redefining What Mental Health Facilities Look Like
Managing High-Volume Laundry Operations 
University of Pittsburgh Medical Center Falls Victim to Vendor Data Breach
Optimizing the Engineering Design of Ambulatory Care Facilities
Construction Completed on Washington Health Urgent Care Facility in California