In 2011, a ‘Call to Order’ room service program was launched at the Oakville Trafalgar Memorial Hospital in Ontario, according to an article on the InHaltonwebsite.
The program was eventually expanded to Milton District Hospital and at Georgetown Hospital.
The Call to Order system allows patients to call any time between the hours of 7 a.m. to 6 p.m. and their selections will be delivered to their room at pre-set breakfast, lunch and dinner meal times.
Each eligible patient receives a room service menu specific to their dietary need. There are a number of safeguards and alerts in place to ensure that no one is missing more than one meal and that high risk diet patients - such as those with diabetes - are not skipping any meals.
Case Study: How NYU Langone Rebuilt for Resilience After Superstorm Sandy
Frederick Health Hospital Faces 5 Lawsuits Following Ransomware Attack
Arkansas Methodist Medical Center and Baptist Memorial Health Care to Merge
Ground Broken on Intermountain Saratoga Springs Multi-Specialty Clinic
Electrical Fire Tests Resilience of Massachusetts Hospital