Essentia Health Upgrades Patient Experience with New Technology

Improved wayfinding, entertainment systems and elevators will enhance the patient experience.

By HFT Staff


Essentia Health is utilizing new technology to enhance the patient and visitor experience at its St. Mary’s Medical Center in Minnesota. 

The upgraded facility is expected to open in the third quarter and will replace the current St. Mary’s Medical Center. The $900 million focuses on patients and their families through state-of-the-art features including: 

  • An education and entertainment system in each private patient room, providing more than 100 new-release movies and TV shows, 50 channels of live television, the ability to stream concerts and worship services and options to cast from a smartphone. The system will also allow patients to order food, view members of their care team and request assistance. 
  • Digital wayfinding will make it easier to navigate the facility. When patients enter the hospital, they will find a wayfinding kiosk. With the help of an app, patients and visitors can navigate the hospital and be provided with step-by-step instructions on how to get to their destination. The kiosk will also show instructions for those who choose not to download the app. 
  • Elevators throughout the facility will make patient transport easier and quicker. Instead of “up or down” options, the hospital’s public elevators will have a tablet that ask you to select a floor. It then schedules an elevator that will get you to the floor in the most efficient manner. In addition, people will have the ability to commandeer an elevator so it can be used only by staff in certain situations. 
  • All refrigerators that store temperature-controlled items will be equipped with advanced temperature and humidity tracking system to ensure they are kept within a specified climate needed to remain viable. The system will send out notifications if the temperatures go outside a specific range. 
  • The new hospital will also use radio-frequency identification (RFID) tracking to ensure the safe transfers of blood, tissue and medicines that require chain-of-custody documentation.  


May 9, 2023


Topic Area: Information Technology


Recent Posts

Partnering on Personnel: Strategies for Success

Environmental services in healthcare have special staffing circumstances. They must meet stringent compliance standards and maintain accreditations.


Kaiser Permanente Opens First Two Medical Offices in Northern Nevada

These are part of its joint venture with Renown Health.


Acadia Healthcare Reports Data Breach

This incident did not disrupt Acadia’s operations or its ability to care for patients.


Site Selection Mistakes: What Not To Do

Healthcare providers that treat site selection as a strategic decision, not a simple real estate deal, will be positioned for long-term success.


High-Performance EFCO Systems Shape MUSC's New Black River Medical Center

Case study: A sweeping curved-glass entrance, impact-resistant envelope and energy-efficient fenestration support a sustainable, resilient design for one of South Carolina’s newest rural hospitals.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.