Healthcare facilities look to hospitality for customer service cues

Las Vegas medical groups try to improve patient experiences


In Las Vegas, medical groups are increasingly taking cues from our city’s biggest industry — hospitality — as they try to improve patient experiences, according to an article on the Las Vegas Review-Journal website.

At Southwest Medical and DignityHealth-St. Rose Dominican Hospitals, for example, the leaders in patient experience come straight from the Strip.

At UNLV, the School of Medicine is partnering with the College of Hospitality in training future doctors.

What it means for the patient is now health care organizations are focusing on making sure the patients are having a better time,” said Stowe Shoemaker, dean of UNLV’s College of Hospitality.

Read the article.

 



April 3, 2018


Topic Area: Maintenance and Operations


Recent Posts

IAQ and Infection Mitigation: Plans Into Actions

To support quality patient care and ensure compliance, managers must stay ahead of environmental and IAQ risks.


Case Study: How NYU Langone Rebuilt for Resilience After Superstorm Sandy

Although the damage was severe, it provided a valuable opportunity for NYU Langone to assess structural vulnerabilities and increase facility resilience.


Dayton Children's Hospital Announces New Rehabilitative Services Building

The new location will feature convenient surface parking, outdoor space to aid in healing and a single-level layout.


The Debate on Laundering Microfibers in Healthcare

Should microfibers be single-use or reusable? Researchers have opinions on both.


Construction Begins for New Cancer Center at OhioHealth's Administrative Campus

The project’s completion date is estimated for late 2028.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.