How COVID-19 Is Reshaping Food Service

How can managers use staff effectively to deliver a quality product and meet customer expectations?

By By Dan Hounsell


The COVID-19 pandemic has created innumerable challenges for healthcare facilities, from advanced sanitization and PPE shortages to major upgrades of critical systems. At the same time, though, the situation might have uncovered new opportunities and new avenues to efficiency. Consider the impact on food services program and the questions that impact creates.

How do food service managers use staff effectively to deliver a quality product and meet customer expectations for speed of service? Rightsizing foodservice facilities can help lay the groundwork to minimize those challenges, according to Food Management.

Managers can begin with a hard look at the flow of people and products in a facility. Do they logically progress from receiving to storage to prep, cooking, service and warewashing? Are there dedicated and generous pathways for people and products that do not cross into work zones?

Managers also can walk the department with a variety of staff and note breaks in the flow, obstacles to travel and backtracking. Are there enough parking spaces for speed racks and utility carts, or are they clogging walkways? If mobile equipment clutters a kitchen, evaluate how much and what sizes workers really need. For example, could a speed rack give them more capacity and the bonus of taking up less floor space than a utility cart?

Click here to read the article.



February 24, 2021


Topic Area: Food Service


Recent Posts

Frederick Health Hospital Faces 5 Lawsuits Following Ransomware Attack

The lawsuits accuse FHH of inadequate cybersecurity, poor breach notification and failing to protect patients from identity theft risks.


Arkansas Methodist Medical Center and Baptist Memorial Health Care to Merge

They have signed a non-binding letter of intent to complete a shared mission agreement to merge the two organizations.


Ground Broken on Intermountain Saratoga Springs Multi-Specialty Clinic

The clinic is scheduled to open and start seeing patients in the fall of 2026.


Electrical Fire Tests Resilience of Massachusetts Hospital

Signature Healthcare Brockton Hospital used opportunity to renovate key systems and components and expand facility operations.


Bomb Threat Alleged at Illinois Hospital

The alleged suspect was taken into police custody, and the threat was determined to be unfounded.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.