How COVID-19 Is Reshaping Food Service

How can managers use staff effectively to deliver a quality product and meet customer expectations?

By By Dan Hounsell


The COVID-19 pandemic has created innumerable challenges for healthcare facilities, from advanced sanitization and PPE shortages to major upgrades of critical systems. At the same time, though, the situation might have uncovered new opportunities and new avenues to efficiency. Consider the impact on food services program and the questions that impact creates.

How do food service managers use staff effectively to deliver a quality product and meet customer expectations for speed of service? Rightsizing foodservice facilities can help lay the groundwork to minimize those challenges, according to Food Management.

Managers can begin with a hard look at the flow of people and products in a facility. Do they logically progress from receiving to storage to prep, cooking, service and warewashing? Are there dedicated and generous pathways for people and products that do not cross into work zones?

Managers also can walk the department with a variety of staff and note breaks in the flow, obstacles to travel and backtracking. Are there enough parking spaces for speed racks and utility carts, or are they clogging walkways? If mobile equipment clutters a kitchen, evaluate how much and what sizes workers really need. For example, could a speed rack give them more capacity and the bonus of taking up less floor space than a utility cart?

Click here to read the article.



February 24, 2021


Topic Area: Food Service


Recent Posts

Cleanliness Is a Measurable Outcome

By restoring the distinction between cleaning and cleanliness, managers and staffs can better protect patients from environmental pathogens.


Workplace Safety and the Role of Access Control

Workplace violence and other issues threaten patients, staff and operations, so managers need to rethink security measures and technology.


Henry Ford Hospital Celebrates Construction Milestone for Expansion Project

Crews from BTD, a joint venture created by Barton Malow, Turner Construction and Dixon Construction, are on track to complete the hospital in 2029.


How EVS Leaders Can Support Staff for Better Cleaning

Environmental services is one of the most important departments in healthcare facilities, but it can be a difficult one to manage.


Addressing Infection Prevention Staffing Gaps in Ambulatory and Procedural Care

Traditional models that are based on inpatient bed counts fail to account for the unique demands of ambulatory and procedural settings.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.