IT Cost Controls in the COVID-19 Era

Changes in revenues force managers to explore new ways to ensure care continuity with limited funds and staff resources

December 18, 2020

Like most every other aspect of healthcare organizations and facilities, IT spending has changed drastically during the COVID-19 pandemic, forcing managers to explore new ways to ensure care continuity with limited funds and staff resources.

Despite these challenges, IT teams need to be agile to meet providers’ needs so they can continue to see patients and deliver care in the current environment. But effective plans can’t take shape without a detailed roadmap, notes an April report from McKinsey. CIOs must fully define their arsenal of cost-reduction measures to determine which cuts are possible and when, according to HealthTech.

They also need to examine IT services that could be scaled back — as much as 30 percent of IT spending can be saved via measures that leverage flexibility built into the cost base, McKinsey finds — and focus on new workflows via virtual care and automation.

In a recent presentation for CDW’s Tech Talk series, Darren Pulsipher says to trim costs, organizations should re-evaluate what they’re already spending money on, with a particular focus on the temporary solutions that stood up during the initial remote work transition.

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