Sometimes facility managers are so caught up in key performance indicators (KPI) and the business bottom line they fail to realize their department’s culture is suffering from health symptoms that may lead to a full-blown illness.
They fail to perform a periodic checkup on their department to see if there is need for preventive action to guarantee its continued wellness, according to an article on the Building Operating Management on the FacilitiesNet website.
Facility managers who fail to recognize their department’s symptoms typically say they are fully aware of what is happening in their organization and don’t need to stop their all-consuming daily business to perform a health checkup.
Hidden but telltale signs, however, often indicate that facility departments may not be quite as healthy as their managers think. When these symptoms are left unchecked, these departments may end up with a debilitating illness. Consider these symptoms:
• Staff are late to meetings and are reluctant to contribute
• Staff withhold information and aren’t interacting on a regular basis
• Staff form small splinter groups
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