Massachusetts hospital deploys security video management software

August 23, 2019

Massachusetts General Hospital (MGH) in Boston has installed a new video management software to monitor and review the 1,300 security cameras that are recording around the clock, according to an article on the Campus Safety website.

The hospital's security officers had trouble sorting out and keeping up with all the resulting video footage. The new video management software platform enables rapid video review, search and analysis.

“The number of investigations we were doing was taking huge amounts of time in terms of reviewing video, and that was really a waste of time,” said Bonnie Michelman, MGH executive director of Police, Security and Outside Services and consultant for Partners Healthcare.

A unified system was required to balance the video surveillance needs of a busy hospital campus with remote satellite locations while upholding the highest level of security possible, maintaining operational flow and providing customer satisfaction that includes expectations of privacy.

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