Redesigned Healthcare facilities are using technology to facilitate a better patient experience, rather than emphasizing cosmetic changes such as waterfalls and chandeliers, according to an article on the Modern Healthcare website.
Design and technology are playing a big role in the environmental and emotional aspects of facilities.
"Patient experience is at the heart of healthcare," said Jason Wolf, president of the Beryl Institute and founder and president of the Patient Experience Institute.
The idea is not that technology alone will solve the patient experience puzzle, but that technology facilitates care models that improve experience.
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