Munson Medical Center's process improvement exercises helped pinpoint problems in their signage and communication, according to an article on the Healthcare Design website
The Munson Medical Center in Traverse City, Mich., used process improvement exercises to help pinpoint problems in their wayfinding signage and communication, according to an article on the Healthcare Design website. Among other things, they found that giving people correct parking information prior to their visit would solve many of the wayfinding challenges.
Environmental services use cleaning carts every day, but they are often overlooked. Keeping them clean and properly stocked is key to preventing infection in healthcare facilities.
As healthcare moves toward prevention and long-term wellness, the Alice L. Walton Healthcare Campus illustrates how design strategies are evolving to support this transition.