By providing consistent, simplified directions to people as they plan and carry out their visits, a healthcare facility profession can build an interconnected system of communications that empowers visitors to navigate the campus, according to an article on the FaciltyCare website.
Improving a wayfinding system is as much a cultural change as it is a physical one.
It requires well-designed standards and internal coordination. Most important, it requires an organizational awareness of how wayfinding works and how it can help visitors.
The facility professional should build an internal team, lead the effort to identify each potential communication with your visitors and cover the gaps that cause people to get lost.
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