Cleanliness: Analyzing HCAHPS' Question 8

With the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) reporting mandate in place, the subject of cleanliness has become even more important


With the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) reporting mandate in place, the subject of cleanliness (Question 8) has become even more important, according to an article on the Infection Control website.

As fall and winter bring bouts of flu cases and facilities aim to stay at the top of their survey scores, the article offers some pointers on cleanliness principles and procedures.

Ensuring that everyone from housekeepers to nurses knows the chief reason for cleanliness starts with the infection preventionist. 

Begin by fostering a culture of mutual assistance. Environmental services workers can’t achieve a hospital’s desired cleanliness levels all on their own. They need the support of the other staff, especially nurses and nursing attendants, the articles said. 

Read the article.

 

 



November 10, 2016


Topic Area: Infection Control


Recent Posts

Infrastructure Issues: Assisting Mobility-Challenged Visitors

Parking constraints, mobility needs and patient experience priorities are elevating arrival pathways as a strategic planning issue.


Willis-Knighton Medical Center Upgrades Chilled Water Plant

The medical center sought upgrades through Trane to add capacity, control comfort, increase redundancy and reduce energy costs.


NYC Health + Hospitals Reports Data Breach

It appears that the unauthorized actor may have gained access to NYC Health + Hospitals systems due to a security breach at a third-party vendor.


Redefining What Mental Health Facilities Look Like

A new Mental Health and Addictions Center uses design and architecture to challenge the stigma and create a more open model of care.


Managing High-Volume Laundry Operations 

Tips and tricks one director has learned in three decades of managing a large, high-volume laundry operation.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.