Cleanliness: Analyzing HCAHPS' Question 8

With the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) reporting mandate in place, the subject of cleanliness has become even more important


With the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) reporting mandate in place, the subject of cleanliness (Question 8) has become even more important, according to an article on the Infection Control website.

As fall and winter bring bouts of flu cases and facilities aim to stay at the top of their survey scores, the article offers some pointers on cleanliness principles and procedures.

Ensuring that everyone from housekeepers to nurses knows the chief reason for cleanliness starts with the infection preventionist. 

Begin by fostering a culture of mutual assistance. Environmental services workers can’t achieve a hospital’s desired cleanliness levels all on their own. They need the support of the other staff, especially nurses and nursing attendants, the articles said. 

Read the article.

 

 



November 10, 2016


Topic Area: Infection Control


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