Patients expect remote consultations, constant connectivity and location-aware mobile services, so health tech needs to evolve with changing patient expectations, according to an article on Healthcare IT News website.
"This transformation means healthcare organizations will need to focus on more mobile and connected technologies across the continuum of care," said Barbara Casey, director of healthcare and life science at Cisco.
"Mobile solutions are no longer just add-ons for convenience, but essential tools for improving the patient experience and streamlining the clinical experience."
Next-generation contact center and patient engagement tools can facilitate the right kind of environment that makes it easy for patients to schedule appointments, find their way within a hospital, and stay connected with loved ones while receiving treatment, she said.
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