Healthcare facility's faulty video system helped lead to suit by deaf patients

Two deaf patients won the right to sue Baptist Health South Florida for discrimination


Two deaf patients won the right to sue Baptist Health South Florida for discrimination after a federal appeals court reversed a lower court’s dismissal of their case. The appeals court published a detailed opinion that advocates say spells out the responsibility for all hospitals to ensure effective communication with patients who cannot hear, according to an article on the Miami Herald website.

The patients filed a lawsuit in 2014 under the Americans with Disabilities Act after they said Baptist Hospital Miami and South Miami Hospital — both owned by Baptist Health — had refused to provide in-person interpreters of American Sign Language.

The hospitals used handwritten notes, family members as interpreters, and a video system to communicate with the on repeated visits. But, according to the patients, the video system frequently did not work and for speakers of American sign, which is structurally different from English, family interpreters and handwritten notes were inadequate.

Until the 11th Circuit Court of Appeals issued its opinion, there was little clarity on a hospital’s legal requirement under the ADA to ensure that deaf patients have the same opportunity as those who are not deaf to participate in their medical care.

Read the article.

 



May 30, 2017


Topic Area: Information Technology


Recent Posts

Creating Healthcare Campus Master Plans That Allow Movement and Respite

A thoughtful campus master plan looks beyond buildings to the corridors and transitional spaces that shape how people experience healthcare environments.


Aspirus Health Celebrates Opening of Chippewa Falls Hospital and Clinic

The new facility combines hospital and clinic services in one location and is designed to support patients with coordinated, patient-centered care.


AdventHealth to Open Aurora Highlands Medical Campus

AdventHealth Aurora Highlands includes a 24-hour freestanding emergency room, outpatient imaging and clinic services.


The Future of Healthcare Facility Construction Projects

Brian Cowperthwaite highlights the invisible work that impacts everyone who walks through a healthcare facility.


Arnprior Regional Health Upgrades Building Controls to Improve IEQ

Case study: They wanted to improve the hospital facility’s IEQ to support patient care and reduce long-term operating costs.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.