Robocalls can disrupt hospital communication systems

A study found that EMS practiced hand hygiene before patient contact in just 7% of assessments


One morning last April, a wave of thousands of robocalls that spread like a virus from one phone line to the next at Tufts Medical Center in Boston disrupting communications for hours, according to an article on The Washington Post website.

For hospitals, the spam calls amount to a life-or-death challenge, according to the article

At Tufts, administrators registered more than 4,500 calls between about 9:30 and 11:30 a.m. on April 30, 2018. 

Many of the messages seemed to be the same: Speaking in Mandarin, an unknown voice threatened deportation unless the person who picked up the phone provided their personal information.

Read the article.



June 21, 2019


Topic Area: Information Technology


Recent Posts

The Proper Way to Use Cleaning Carts

Environmental services use cleaning carts every day, but they are often overlooked. Keeping them clean and properly stocked is key to preventing infection in healthcare facilities.


JPS Health Network Breaks Ground on New Hospital

The project includes construction of a new inpatient hospital and expansion of the existing Pavilion.


Saint Anthony Hospital Reports Email Breach

They are not aware of any evidence that any information has been misused as a result of this email incident.


Healthcare Facilities are Shifting Toward More Holistic Designs

As healthcare moves toward prevention and long-term wellness, the Alice L. Walton Healthcare Campus illustrates how design strategies are evolving to support this transition. 


Froedtert Hospital Unveils Six-Level Parking Structure

The new garage, which boasts a glass-enclosed design and modern parking management technology, elevates the parking experience.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.