Robocalls can disrupt hospital communication systems

A study found that EMS practiced hand hygiene before patient contact in just 7% of assessments


One morning last April, a wave of thousands of robocalls that spread like a virus from one phone line to the next at Tufts Medical Center in Boston disrupting communications for hours, according to an article on The Washington Post website.

For hospitals, the spam calls amount to a life-or-death challenge, according to the article

At Tufts, administrators registered more than 4,500 calls between about 9:30 and 11:30 a.m. on April 30, 2018. 

Many of the messages seemed to be the same: Speaking in Mandarin, an unknown voice threatened deportation unless the person who picked up the phone provided their personal information.

Read the article.



June 21, 2019


Topic Area: Information Technology


Recent Posts

Resilience Planning in Remote Healthcare Facilities

Assumptions about equipment failures and response times change when a hospital is hundreds of miles from the nearest major city.


Missouri Southern State University Opens Roy Blunt Health Science Innovation Center

The project broke ground in April 2024.


HCA Florida Unveils Plans for New Cape Coral Hospital

The planned hospital will be located where HCA Florida Cape Coral Emergency currently operates.


5 Reasons Engineering is the Edge in Healthcare Master Planning

The most successful plans go further to unlock smarter investments, improve resilience and enable better patient outcomes.


Building an AI-Ready Healthcare Facility 

Creating a secure, standardized data foundation can help facilities teams put AI to work more effectively.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.