Robocalls can disrupt hospital communication systems

A study found that EMS practiced hand hygiene before patient contact in just 7% of assessments


One morning last April, a wave of thousands of robocalls that spread like a virus from one phone line to the next at Tufts Medical Center in Boston disrupting communications for hours, according to an article on The Washington Post website.

For hospitals, the spam calls amount to a life-or-death challenge, according to the article

At Tufts, administrators registered more than 4,500 calls between about 9:30 and 11:30 a.m. on April 30, 2018. 

Many of the messages seemed to be the same: Speaking in Mandarin, an unknown voice threatened deportation unless the person who picked up the phone provided their personal information.

Read the article.



June 21, 2019


Topic Area: Information Technology


Recent Posts

ISSA Introduces Healthcare Platform to Advance Safer, Cleaner Patient Environments

This new resource integrates training, research and cross-sector collaboration to raise care standards and improve patient outcomes.


Third-Party Tracking Settlement is a Compliance Wake-Up Call for Healthcare Facilities Managers

Mount Sinai Health System agrees to a $5.3 million settlement to resolve claims it improperly shared patient data with Facebook through tracking tools.


ECU Health Behavioral Health Hospital Hosts Ribbon-Cutting Ceremony for New Facility

The new facility features 144 beds and a healing environment for behavioral health patients.


Aspire Rural Health System Reports Data Security Incident

Upon detecting the unauthorized activity, Aspire immediately worked to contain the incident and launched a thorough investigation.


Fatal Flaws: Strategies for Active Attackers

Anything that goes wrong with the response is the liability exposure of the organization — not the employee and not the police.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.