Wisconsin healthcare facility launches wayfinding app

January 7, 2019

The Medical College of Wisconsin Froedtert Hospital campus in Milwaukee, Wis., has launched it's own smart phone app to help patients and visitors navigate its large campus, according to an article on the Milwaukee Journal Sentinel website. Since the Froedtert & MCW Finder App was launched in late 2017, there have been more than 6,000 downloads and about 125 uses per day.

The app includes turn-by-turn directions, detailed indoor maps and location-based services, including a parking planner feature to help patients park in the structure closest to their appointment The app also will detect when users have entered a parking garage and prompt them to save their parking location, or it will automatically remember the location and guide them back to it later.

The same technology that powers the Froedtert & MCW app is currently used in 58 U.S. hospitals. The Wisconsin health network has recently recruited volunteers to assist with the app on the Froedtert & MCW Froedtert Hospital campus.

In January 2019, mobile wayfinders, or “Froedtert Finders,” will be positioned in key areas of the healthcare facility. The finders will have tablets with the app loaded to simplify the wayfinding experience for users.

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