A recent survey reports that only 8 percent of healthcare organizations are applying successful practices to meet changing consumer expectations, according to an article on the DotMed website.
The 2017 State of Consumerism in Healthcare report by Kaufman, Hall & Associates, LLC. benchmarks how well America's hospitals and health systems understand their consumers and apply effective strategies to meet their needs in areas including improving the patient experience.
Fifty-eight percent identify offering digital tools and information to enable consumer engagement as high priorities, but just 14 percent have those capabilities.
Only 15 percent of organizations are aggressively moving to improve patient access with both diverse sites of care and digital connectivity.
Building Sustainable Healthcare for an Aging Population
Froedtert ThedaCare Announces Opening of ThedaCare Medical Center-Oshkosh
Touchmark Acquires The Hacienda at Georgetown Senior Living Facility
Contaminants Under Foot: A Closer Look at Patient Room Floors
Power Outages Largely Driven by Extreme Weather Events