Focus: Patient Satisfaction/Experience

The right communication can improve patient satisfaction

Infographic charts key patient touchpoints


Healthcare systems can increase patient satisfaction by using communication techniques from the hospitality industry. Digital signage and interactive kiosks can provide wayfinding and navigation services, easing patient wait time with custom TV content. By showing nutritional information on digital menu boards, healthcare systems can transform their patient touchpoints. 
 


Healthcare Patient Experience Infographic by Spectrio

 
 


December 27, 2017


Topic Area: Information Technology


Recent Posts

Biofilm 'Life Raft' Changes C. Auris Risk

Microscopic survival structure protects fungal pathogen from disinfectants and help it survive for long periods.


How Healthcare Restrooms Are Rethinking Water Efficiency

Manufacturers discuss strategies, technologies and design approaches that help healthcare facilities meet their sustainability goals.


Northwell Health Finds Energy Savings in Steam Systems

Case study: A proactive steam trap maintenance program is delivering millions in savings, fast payback and measurable carbon reductions across one of the nation’s largest health systems.


The Difference Between Cleaning, Sanitizing and Disinfecting

Cleaning methods and products have various purposes in reducing the spread of germs.


Jupiter Medical Center Falls Victim to Third-Party Data Breach

The third party has determined through an investigation that, at least as early as January 22, 2025, an unauthorized third party gained access to personal health information on legacy systems.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.