Focus: Patient Satisfaction/Experience

The right communication can improve patient satisfaction

Infographic charts key patient touchpoints


Healthcare systems can increase patient satisfaction by using communication techniques from the hospitality industry. Digital signage and interactive kiosks can provide wayfinding and navigation services, easing patient wait time with custom TV content. By showing nutritional information on digital menu boards, healthcare systems can transform their patient touchpoints. 
 


Healthcare Patient Experience Infographic by Spectrio

 
 


December 27, 2017


Topic Area: Information Technology


Recent Posts

Preparing Healthcare Facilities for Wildfire Air Quality Events

Wildfire smoke puts pressure on mechanical systems already working hard to maintain controlled indoor environments.


UW Health Set to Open Expansion at East Madison Hospital

The $140 million project adds 120,000 square feet to the hospital, expanding its footprint to roughly 620,000 square feet.


Central Ohio Primary Care Physicians Falls Victim to Cyberattack

While the full extent of the incident is still under review, our initial investigation discovered that there are approximately 1.4 million individuals impacted.


The Role of Biophilic Design in Healthcare Facilities

Nature-inspired design can support staff well-being and create more welcoming, human-centered healthcare environments.


TriStar Centennial Medical Center Invests $90M in Women, Children's Hospital Expansions

The multi-year project will bring significant improvements to both hospitals.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.